The exchange must be for the identical non defective, non damaged item.
If the item is sold out we will exchange it for an item of equal value.
All other sales are final and are” nonrefundable” and “nonexchangeable”, and once your order is placed it cannot be cancelled.
NOTE: Product color and quality as seen on a monitor may vary slightly compared to actual product due to photography lighting conditions and individual screen calibration.
In this case you would need to email us at We ship items out in 3-5 business days, this does not include holidays and server weather conditions.
Domestic items take 4-7 to reach you and international items take 4-14 days to reach you.
Here at Adore the quality of our apparel is a number one priority to us.
We will never knowingly ship out defective or damaged items.
The item must also be mailed back to us no more than 2 days after it has been cleared by us to send it back.
The item must be also be received by us in the same condition and packaging that we sent it in.
The item must be unworn, fragrance-free, unwashed, and unused or the exchange will be voided.
Please contact Adore My Couture directly for questions regarding additional item details.
There is also the option to pay through Western Union and Money Gram, which requires an additional fee, if you are unable to do so using a credit card/Pay Pal.
All PRE ORDER ITEMS can take 2-8 weeks to ship out in which it will be stated next to the item description indicating which items are PRE ORDER ITEMS.