Chats like literotica

Another tip-off was that the IP address that our chat service reported resulted in an IP block within a reasonable proximity to the customer’s’ headquarters. While this attack was fairly obvious, there are common techniques that a more sophisticated attacker would try.Early last year we were lucky enough to catch an attacker attempting to social engineer our live chat operator and gain access to a Fortune 1000 customer’s account.I say we were lucky because our typical attitude to support is customer focused, always looking to go the extra mile for a customer.The attacker was not one of the managers we were already familiar with, which appeared odd.Next, our chat service displays which email address the customer is using, and the attacker had specified “[email protected]” It seemed very odd to us that they would not use their “” email when talking to our team, given they were an existing customer. If a team member is ever uncertain about a customer’s’ request, ask the rest of the support team.While the questions alone made us suspicious, there were some major warning signs in this interaction.Enterprise customers usually have somewhat complicated internal structures, but we make a very concerted effort to understand who the account administrators need to be and which users will need access to said accounts.


As the CEO and founder of a Saa S business (, I had very little question about if we should support live chat; it was just a question of how to offer live chat to our customers.Like many enterprise platforms, we support adding multiple team members on an account and setting up user permissions like an account administrator.


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