National Grid officials tried to put a positive spin on the moratorium during a briefing of area municipal officials Tuesday.
Company officials said the repairs and upgrades they plan to implement will ultimately provide the region with a robust pipeline capable of serving customers for decades to come.
But first communities will feel the improvement project’s downside, with customers in Orleans, Harwich, Eastham, Brewster, Chatham and Dennis being denied any new hookups or even expansions to their existing systems to accommodate renovations or even small improvements such as generators.
Yarmouth and Barnstable are also under the moratorium, although there will be some room for discussion with the utility provider for customers in certain areas of those communities.
According to Navarro, there are 100,000 customers Capewide on natural gas.
The area where the moratorium will be in effect typically averages 800 to 1,000 new hookups to the natural gas system each year, he said.
“Older sections of the line date back to the 1960s,” Navarro said Tuesday.
“Obviously we want to grow our number of customers on the Cape.