Plesk web stat not updating

Before following the steps below, it is recommended to gain understanding of the overall process of statistics calculation.

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Web statistics is not updated for all domains automatically, but manual calculation with works fine.How to recalculate statistics using old IIS log files starting from a particular date?If the FTP password has been changed since then, you can update the password for the web statistics report as follows: As a security measure, your web statistics report is password protected.For other problems please check the articles below or contact Plesk Technical Support: #393 How to recalculate statistics for a particular domain #115476 How to recalculate AWstats statistics from logs for previous months?

COM To update stats for all the domains on that server use /usr/local/plesk/webstats If you face any problem or get an error like below: Error: Unable to restore run data (99) Then take the following steps to resolve this problem: 1. but this will fix it than update stats as i shown you before and you should not get any error even this does not works, I mean to say, if the webstat stops itself, then check the following Check the root user’s crontab (crontab -l when logged in as root) and see if statistics is enabled, or even present. but that is because the stats program became corrupted on this domain…

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